Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of www.rbpdigital360.com (the "Website") and any services offered by RBP Digital 360 ("we," "us," "our," "the Agency"). By accessing the Website, submitting an enquiry, or engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.

RBP Digital 360 is a digital marketing and advertising agency based in Bengaluru, India, providing performance marketing, SEO and organic growth, social media management, website and landing page design, creative and branding, and marketing automation services across industries including Technology & SaaS, E-commerce & D2C, Education, Sustainability, Professional Services, Healthcare, and Industrial & Manufacturing sectors.

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. Prohibited uses include:

• Attempting to gain unauthorised access to our systems, servers, or data
• Uploading or transmitting viruses, malware, or any harmful code
• Scraping, copying, or reproducing Website content without prior written permission
• Using automated tools to submit repeated or fraudulent enquiries through our forms
• Misrepresenting your identity or affiliation when contacting us

Service descriptions on the Website, including under Performance Marketing, SEO & Organic Growth, Social Media & Community, Website & Design, Creative & Branding, and Marketing Automation, are provided for general informational purposes. The specific scope, deliverables, timelines, and fees for any engagement will be set out in a separate proposal, quotation, or service agreement signed between RBP Digital 360 and the client, which shall take precedence over general Website descriptions in the event of any conflict.

Where you engage RBP Digital 360 for services, the following general principles apply unless otherwise agreed in writing:

• Services commence only after a proposal, scope of work, or agreement is mutually accepted
• Fees, payment schedules, and advertising/media budgets are outlined in the applicable service agreement or invoice
• Third-party advertising spend (e.g., Google Ads, Meta Ads, LinkedIn Ads) is separate from our service fees unless explicitly stated otherwise
• Late payments may result in suspension of ongoing services or campaigns
• Refunds, if applicable, are governed by the terms of the individual service agreement

While we apply data-backed, performance-led strategies to every engagement, RBP Digital 360 does not guarantee specific rankings, lead volumes, conversion rates, revenue outcomes, or return on advertising spend. Search engine algorithms, advertising platform policies, and market conditions change frequently and are beyond our control.

All content on the Website, including text, graphics, logos, images, videos, and design elements, is the property of RBP Digital 360 or its licensors and is protected by applicable intellectual property laws. Unless otherwise agreed in a signed service agreement, creative assets, campaigns, and deliverables produced for a client are transferred to the client's ownership only upon full and final payment for the relevant engagement. You may not reproduce, distribute, or create derivative works from Website content without our prior written consent.

Both parties agree to keep confidential any non-public business, technical, or strategic information shared during the course of an engagement, and to use such information solely for the purpose of delivering or receiving the agreed services, except where disclosure is required by law.

When submitting enquiries, testimonials, or communicating with our team, you agree to provide accurate information and to interact respectfully with our staff. We reserve the right to decline service to any individual or business engaging in abusive, fraudulent, or unlawful conduct.

The Website may link to third-party websites, social platforms (Facebook, Instagram, LinkedIn, X), or tools such as WhatsApp and Trustpilot. We do not control and are not responsible for the content, policies, or practices of these third parties.

To the fullest extent permitted by law, RBP Digital 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising from your use of the Website or our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from a paid service engagement shall not exceed the fees paid by the client for the specific service giving rise to the claim.

You agree to indemnify and hold harmless RBP Digital 360, its team members, and affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising from your misuse of the Website, violation of these Terms, or infringement of any third-party rights through content or assets you provide to us.

We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for conduct that violates these Terms. Termination of a client service engagement shall be governed by the notice and termination provisions in the applicable service agreement.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

We may revise these Terms from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website following any changes constitutes acceptance of the revised Terms.